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If you are unsatisfied with your purchase from Cornish Gold Savers:-

  • Return the goods to us along with any receipts for a credit note within 7 days of delivery. The credit note will incur a handling charge to allow for PayPal charges.

  • We will have replaced (where possible) or repaired any faulty goods which are returned to us within 6 months of their original purchase.

  • We will have replaced (where possible) or repaired any faulty goods which are returned to us within 6 months of their original purchase.

  • Any item returned within 7 days will be eligible for a credit note assuming that an alternative cannot be found. Credit notes are valid for a period of 12 months from their issue date.

  • Any replacement or repair will incur charges for extra postage along with any other charges we may incur.

  • Returns of any item ordered in for the customer as a “Special Order” will incur a handling charge of 50% of the price paid unless a replacement of the same item in a different size can be made from stock.

  • All items are sold as seen and are assumed to be in good condition by both us and the customer.

  • All or any terms and conditions may be changed at any time without notice.

  • It is the responsibility of the customer to check or have checked on a regular basis any fastenings, clasps or settings of any jewellery. Returns made due to wear and tear will incur a handling and postage charge.

  • We cannot accept returned earrings or studs or other piercing jewellery.

  • Any replacement/credit note is offered purely at the owners discretion and will depend on the condition of the item in question. Refunds will not be offered against any item.

  • All sizing is the responsibility of the customer, if any item is returned because it is not the correct size any refund will incur a 30% handling charge. Postage and packing must be paid on all orders including subsequent order following a return, for whatever reason.